Refund Policy

Overview

This Refund Policy outlines our procedures and conditions for refunds on GAMEPLAY purchases.

Digital Content

Due to the nature of digital content, all sales are generally final once the content has been downloaded or accessed. However, we may consider refunds in the following circumstances:

• Technical issues preventing access to the content
• Content significantly different from description
• Unauthorized purchases

Refund Eligibility

To be eligible for a refund:

• Request must be made within 14 days of purchase
• Content must not have been downloaded or accessed
• Account must be in good standing
• Purchase must be verifiable

Refund Process

To request a refund, please contact our support team with:

• Your order number
• Reason for refund
• Payment method used

Processing Time

Refunds are typically processed within 5-7 business days. The time to receive the refund depends on your payment method and financial institution.

Contact Us

For refund requests or questions, please contact us at [email protected]